Be sure you type your phone # correctly. I'm also getting a lot of inquiries with #'s that come up disconnected or the wrong number or just a lot of numbers that are not even a phone #.
Product you're inquirying about:
Be sure you type your email correctly. I'm also getting a lot of inquiries with the email address spelled incorrectly.
With it incorrect I have no way of contacting you and no way of knowing what it should be.
Please fill out this brief form if you have a question about any of my products. I answer emails every day so if you don't hear from me, check your junk/spam folders and if it's not there try resending or give me a call @ 704-739-4156. Monday-Friday 8 am to 5 pm. EST.
I'm in NC and eastern time zone so please no calls after 5 pm my time.
If you email me after 7 pm est, I will email you back the next morning. I answer emails every day even on weekends/holidays.
I only ship within the USA, no exceptions.
This form is NOT for placing orders. Only for inquiries about my products or shipping info.
If you want to place an order, you'll need to fill out the order form on any of my product pages.
Now another way to purchase my products.
NOTE: My shop will be closed from July 1st through July 8th for vacation.
Orders must be placed NO later than June 28th so I will have time to get them finished and mailed out by June 30th.
Larger orders of 5 items or more placed on June 28th may not be finished and mailed until the week after the 4th.
Any orders sent in from June 29th through July 7th for made to order items will not be processed and invoices sent until July 8th.
If a ready to ship item is ordered I will send an invoice for them and will ship during the 4th of July week.
All text boxes must be filled out.
I don't give out or sell your phone # or email to anyone, this is for my records only.
I require this so I'll have a way to contact you if needed.
Please double check and be sure you typed your email address and phone number correctly.
If these are not entered correctly I have no way of contacting you.
If you've contacted me and don't receive an email from me regarding your inquiry, chances are that you typed your email and/or phone # incorrectly because I always anwer inquiries promptly, usually the same day, unless sent after 7 pm est and then they'll be answered the following morning.
So if you don't hear from me, please resend and make sure your contact info is correct.
You must click on the SUBMIT link below to submit your question.
About credit card payments:
The only way I can take your credit/debit card is through Paypal after you have filled out the order form and I have sent you an invoice from Paypal. You don't have to have an account with Paypal to use it.
I can not process order's or take your credit card info sent through the contact link, via email or phone.
Zip code for shipping cost:
Custom Pet & Tack
No calls before 8 am or after 5 pm EST.